Return & Refund Policy

Our Promise to You  

At swagrace, Mogix Technology we are committed to providing you with a seamless shopping experience. If, for any reason, your purchase doesn’t meet your expectations, our flexible return and refund policy ensures that you can shop with confidence and peace of mind.   

How to Return an Item  

If you wish to return an item, we offer a 48-hour window from the time you receive your order. To make the return process as smooth as possible, please follow these guidelines:   
 

• The item must be unused, undamaged, and in its original condition.  
• Ensure all tags, packaging, and the invoice remain intact.  

By adhering to these steps, we can efficiently process your return with minimal hassle, so please keep all the original packaging until you are completely satisfied with your purchase!   

Simple Steps for Returning a Product  

Returning an item is simple and easy. You can choose one of the following methods:  

Email us:  Contact us at mogixtechnology@gmail.com within 48 hours of receiving your item, and we’ll assist you with the return process.   
 

Log in to your account: Alternatively, you can log in to your account on our website and select the return option.   
 

Once we receive your request, our customer support team will guide you through the next steps to ensure a smooth return experience.   

Clear and Fair Refund Process  

Our refund policy is designed to be clear and straightforward. If the product you received does not meet your expectations, we will make sure to address the issue fairly.   
 

Once the returned product is received, it will undergo a brief quality check.   
 

If everything is in order, we will initiate your refund within 5 to 7 business days.   
 

The refund will be processed to the original payment method used for the purchase.   

Quality Assurance  

We take pride in offering high-quality products, and our team ensures that only items in their original, unused condition qualify for a refund. If an item shows signs of damage, wear, or misuse, it may not be eligible for a refund. Our team will perform a thorough inspection to ensure each return meets our standards.   

We’re Here to Assist You  

Your satisfaction is of the utmost importance to us. If you have any questions or need help with your return, our customer support team is always available to assist you.   
 

Thank you for choosing swagrace for your shopping needs. We look forward to keeping you stylish and satisfied!